If your pet has a problem during surgery hours, please telephone the practice immediately and we will ensure that you are offered an appointment on a priority basis. Please make it clear that the matter is not routine and we will do our utmost to attend to you at the earliest opportunity.
Please follow our guidance for emergency arrangements during evenings and week-ends by calling our practice and follow our answerphone instructions. If we are not open, the answer machine will give you the phone number for our out of hours emergency service, this is provided by VetsNow at Bitterne and they always have a vet and a nurse on duty to give advice, to see and treat your pet if required, right through the night and even Bank Holidays.
Out of hours Emergency Phone Number: 02380 437999
This number is for VetsNow that runs from Beech House Veterinary Clinic, please Click Here for a map!
Phone this number after 7pm and before 8.30am - Monday to Friday and after 12pm on a Saturday until 8.30am Monday morning.